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  1. Packlink Support
  2. Tracking & delivery
  3. Pick Up

Pick Up

  • Are labels mandatory?
  • What should I do if my shipment has not been collected?
  • How do I reschedule a pick up?
  • Pickup
  • Poste Italiane Print in Store service
  • Updates Peak Season
  • Can I pay the courier when they come to collect the shipment?
  • Guide to drop off the parcel at an office, ParcelShop or locker
  • What is a shipping label?
  • What do I do if I didn't receive all my parcels?
  • How do I create a shipment?
  • Types of services offered by Packlink
  • Can I change the collection day?
  • Will I receive a phone call from the courier?
  • Pick up or delivery in different places
  • If the courier does not come for the collection, can I drop off my parcel at the Carrier's own office?
  • Can I drop off my parcel at a BRT FermoPoint if I have selected a shipment with collection?
  • How can I claim the payment for a service that was not completed?
  • Delivery at an arranged point with SEUR
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